Payment and Shipping
The prices stated on the product pages include VAT and other price components.
Only persons of legal age can order from us.
Payment
You can choose from the following payment methods:
- PayPal
- Direct debit
- Credit card
- Purchase on invoice
You choose the payment method during the order process. You can find more about payment methods under "General Terms and Conditions".
Shipping
A pickup is not possible.
Shipping within Germany:
(1) Our shipping costs within Germany are a flat rate of EUR 5.90.
(2) From an order value of EUR 80.00 we ship your goods free of charge.
(3) Shipping is via DHL.
International Shipping:
(1) The international shipment is via DHL.
(2) The shipping costs per country are listed in the following list.
(3) You will bear any additional costs or fees for transfers, taxes or customs duties as a customer by yourself.
(4) The indication of a telephone number is necessary for the international shipping.
(5) If your country is not in the list, just contact our customer service to get a package price: shop@jordinbrook.com
EU Zone 1 - all EU countries *:
Shipping costs up to 30kg: EUR 14,90; Free shipping from EUR 150,00
* Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland), France (except overseas), United Kingdom (except overseas), Ireland, Italy (except Campione d'Italia, Livigno, San Marino, Vatican) , Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except overseas territories), Austria, Poland, Portugal (except Azores, Madeira), Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta, Melilla), Czech Republic, Hungary, Cyprus (Republic of Cyprus)
World Zone 2 - Switzerland:
Shipping costs up to 30kg: EUR 27.90; Free shipping from EUR 200,00
DHL - our logistics partner
We always pay attention to the best quality when selecting our contractual partners. Our logistics partner also has to meet the highest standards. With DHL, we have a reliable partner at our side, who takes over all the logistics from Jordin Brook® Manufaktur to your doorstep.
We also participate in the program GOGREEN. This means that our packages are sent completely CO2-neutral. As part of the GOGREEN initiative, DHL is reducing its CO 2 emissions during parcel transport by using alternative vehicles and fuels. In addition, burdens arising from projects that meet the Kyoto requirements are compensated. These include u.a. a biogas project in Gundorf, several small solar energy projects in Sri Lanka and India as well as the construction of the solar power plant of the DHL air traffic hub in Leipzig.
You are often away from home when your package arrives?
That is no longer a problem. Because now you can have your package sent to any PACKSTATION open 24/7.
It is even possible to be informed by SMS about the arrival of the package.
DHL is always open. Pick up and send packages around the clock - with PACKSTATION.